luolang

WhatsApp: +86 18833210399

E-mail:  sales2@luolangbags.com

             sales4@luolangbags.com

Address:Baigou Industrial Park, Gaobeidian City

Quote Now


Solutions for Your Industry, Ready for Your Choice

%{tishi_zhanwei}%
LUOLANG

Service

OEM & ODM Service

It’s The Start Of a Beautiful Relationship.

With quality products and services, we have been a professional manufacturer of quality luggage for many international brands, and provide product design, research and development, manufacturing and consulting services based on OEM and ODM. From design, materials, cutting, sewing to finished products, shipping, we have strict quality control procedures to ensure that we can provide customers with higher quality products.

Start with A Quote
Service

Performance Pledge


(1) According to user needs, help customers choose the right products, correct specifications, colors, materials, etc

(2) Warmly receive customers' visits, and promptly handle users' calls, letters, faxes and inquiries.

Our company always focuses on customers, and strives to improve product quality and service level, aiming at zero defects and zero complaints from customers, solemnly make the following commitments:

(1) Our company implements a 24-hour service system, that is, we receive a notification of user service needs, and our marketing service personnel respond within 24 hours to solve customers' worries.

(2) We shall be responsible for any damage, shortage or other quality problems before the inspection.

(3) In the quality assurance period or the occurrence of quality problems, confirmed by both parties, is our responsibility, we are responsible for free defect treatment or replacement, return, and promise to be in place within 7 days under normal circumstances, in case of emergency, 3 days service in place, reasonable costs to be borne by us.

(4) If both parties confirm that the quality problem is caused by the user's responsibility, we will actively assist in solving it and meet the user's requirements.

(5) Our company establishes user files, and regularly contacts users in writing and telephone to consult users' opinions and suggestions, conducts statistics and analysis on the suggestions and quality problems put forward by users, constantly improves the management of the company, further improves product quality and service quality, pursues perfection and meets the needs of users.

Service